Life is full of enough unknowns, and shopping for your sewing goodies shouldn’t be one of them! We want you to LOVE what you got. Please make any and all returns within 30 days of purchase. All returns need to be in unopened, original packaging and in sellable condition (smoke/odor free).

There are some things that we can’t accept returns on, unfortunately. We do not accept returns on cut fabric yardage, books, patterns, kits, aerosol products, monthly subscription programs, digital products, clearance or sale items.

Shipping charges are non-refundable. If your order qualified for our free shipping offer and you return an item from that order, the cost for initially shipping the item to you is deducted from the amount credited back to you. Shipping costs for returns are the responsibility of the buyer. We ship only to the US and Canada at this time.

If your package is not delivered within 30 days of shipment for US packages / 180 days for international packages, please contact us immediately so we can open an inquiry to trace your package. However, we are not responsible for lost or damaged packages. If your package has been marked as delivered but you have not received it, please contact USPS or your local mail system – we cannot be responsible for packages once they are marked as delivered. We wish we had influence over the US Post Office, Fed Ex and UPS but we just don’t.

Please note that if a package is returned to us because it was undeliverable to the address provided at checkout, you will need to pay for the new postage for your order because we did everything to the best of our ability to send your package. Canceling items, combining orders, or changing your shipping address, speed, or preference might affect your order’s free shipping eligibility.